Our Commitment
Orangebox Limited (“Orangebox”, “we”, “our”, or “us”) is committed to protecting personal information and handling it responsibly in accordance with the New Zealand Privacy Act 2020.
This policy explains what information we collect, how we use it, and your rights.
Information We Collect
We may collect personal information you provide to us, including:
· Name and contact details
· Company information
· Information submitted through enquiry forms or communications
When you visit our website, we may also collect limited technical data such as IP address, browser type, and pages visited to help us maintain and improve our site.
We collect only information that is reasonably necessary for legitimate business purposes.
How We Use Information
We use personal information to:
- Respond to enquiries
- Deliver and support our services
- Manage contracts and billing
- Maintain system security
- Meet legal obligations
We do not sell personal information.
How We Protect Information
We maintain a structured information security framework designed to protect personal and business data.
This includes:
- Secure cloud infrastructure
- Strong access controls and multi-factor authentication
- Encryption of sensitive data
- Continuous monitoring and threat detection
- Formal data retention and secure disposal processes
Access to personal information is restricted to authorised personnel.
Sharing of Information
We may share information with trusted service providers who support our operations (such as IT and cloud providers). These providers are required to protect information and use it only for agreed purposes.
We may also disclose information where required by law.
Cookies & Analytics
Our website may use cookies and analytics tools to improve functionality and understand usage patterns. You can manage cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary for business, legal, or contractual purposes. When no longer required, it is securely deleted.
Your Rights
You have the right to request access to, or correction of, personal information we hold about you.
To make a request or raise a privacy concern, please email Stephen Bennett, Director.
Updates
We may update this policy from time to time. The latest version will always be available on our website.
