Campaign Response Management

Connect sign-ups to action

Running a fundraising or community event is hard enough without chasing spreadsheets and parcels.

Our campaign response management connects your event page (or a page we build for you) with payments, stock, fulfilment, and courier networks so every sign-up triggers the right next step. Orders flow straight to pick-and-pack, labels and tracking are created automatically, and participants receive track-and-trace updates, reducing calls to your team. You get real-time progress on order status and stock levels in a simple portal. We integrate with most donation and event platforms (e.g., Raisely, Donorbox, Funraisin) and can add a Shopify integration when you need a store for merch or add-ons. It’s practical event management built for charities and national campaigns, from early-bird kits to milestone rewards.

Participant scale handled smoothly.

Live tracking portal for participants and teams.

Real-time stock dashboard and alerts.

Here’s how it works in practice.

A registrant signs up and the system validates the data, allocates items, and creates a fulfilment order; our team assembles the pack, dispatches it, and tracking goes to the participant while your dashboard shows live courier status and online stock tracking. The same workflow scales for surge.

The Big Swim handled a participant base twice the size of the prior year with no major logistical issues, supported by an upgraded inventory system, live parcel tracking, and bi-directional API connections. The result is fewer manual hand-offs, fewer surprises, and clearer reporting from launch to wrap-up.

Campaign Response Management FAQs

Common questions about how our response management system works and how it supports fundraising campaigns and events.

We already have a donation/ordering platform is that ok?
Yes, Orangebox can connect and integrate to almost all software platforms such as Raisley, Funraisin, Shopify and more.

Orangebox will need to access the data and the backend of your chosen platform. Connection with secure api’s enable direct links to data without manual processes. See our security policy for more information.

Orangebox can manage the full campaign or parts of your campaign. Our integrated approach allows for seamless connection to fulfilment and distribution with our courier partners.
Yes, Inventory can be managed within our solution.
Yes, to add value to your campaign we can connect the RMS to our world class digital campaign solutions. This will allow trigger-based comms on milestones reached, targets achieved or impending deadlines.

Tell us about your event. We’ll map the end-to-end workflow – registration, payments, fulfilment, tracking, and reporting – so you can focus on engagement and fundraising.