Fulfilment & Distribution

Fulfilment and distribution that’s automated yet personable.

Orangebox has the people, facilities and software to cover every mailing and fulfilment need.

If you have some funky influencer packs you want to get into the hands of your biggest supporters for a new product launch, or your charity organisation has a major fundraising event coming up, we can assist every step of the way, from design to distribution.

Talk to us about our campaign response management services. We take the headache out of the operational side with our automated order fulfilment and tracking services that cover everything from sign up to pack delivery. We have some serious smarts that can help you drive participation, monitor the progress of the campaign, and even track deliveries.

Orangebox also supports e-commerce clients providing Shopify and payment gateway integrations, pick and pack warehouse, storage, stock management, courier and freight management.

Fulfilment & Distribution FAQs

Common questions about how our fulfilment and distribution services work.

Are you able to help with the packaging for our PR packs?

We can help source custom packaging, suggest sustainable materials and ensure the ultimate unboxing experience.

We also have a creative design team at our fingertips to help turn great ideas into standout packaging.

What is the maximum (or minimum) volume you can handle?

Whether you’re sending 50 high-end bespoke gift boxes or 50,000 promotional kits, our team can handle it all.

Do you offer kitting, or pick and pack services?

Yes. From folding and inserting to complex kitting where multiple items need to be carefully placed and secured within a single package.

How do you handle returns or undelivered items?

We can supply full track and trace details however we also manage the entire reverse logistics process, receiving returns on your behalf, and update you documenting the reason for return.

Can you include handwritten notes in PR or VIP packs?

Yes, we can facilitate hand-finished touches or high quality fonts that mimic handwriting to give your influencer packs that personal, premium feel.

Can teams or branches order materials online?

Many organisations use online ordering portals where approved materials can be requested, budgets applied and fulfilment automatically triggered.