Automation

Process automation that connects your entire workflow.

From data to delivery, our integrated marketing automation reaches across all your channels.

We connect your systems, channels and teams with rules-based workflow automation that runs in the background and keeps campaigns moving. Forms, storefront orders and data updates trigger the right next step – whether it’s an email sequence, a personalised print run, a pick-and-pack job, courier labels and tracking – so work flows from idea to delivery without hand-offs or delays.

We integrate with CRM, email, payment and courier platforms, authenticate domains for better deliverability, validate addresses, manage approvals and cost centres, and surface everything in simple dashboards.

The results are faster launches, fewer errors and clearer reporting. A supporter completes a survey and receives a personalised thank-you email and info pack automatically; a branch orders collateral and the system applies the right template, approvals, budget code and stock allocation; an event registration triggers kit assembly, label generation and live tracking; low stock prompts a reprint before anyone notices. It’s integrated marketing automation and automated data processing that makes every connection – data, creative, production and delivery work as one through omni-channel campaign automation.

Some of the apps we connect to:

Automation FAQs

Learn how Orangebox uses automation to streamline processes and improve efficiency.

What do you mean by “process automation” in your service?

For us, process automation means taking your input files, running them through a consistent, repeatable production workflow, and delivering clean, ready-to-use data. The goal is to reduce manual handling, speed up turnaround, and ensure the result is the same every time.

Anything that is rules-based and repeatable, especially around data handling and production steps. Common examples include validation, standardisation, sorting, splitting/merging, applying business rules, creating output-ready files, generating reports, and packaging deliverables for downstream systems or suppliers.

We commonly accept formats like CSV, Excel, text, XML, and other structured files. Outputs are agreed upon upfront and can be the same formats (e.g., a cleaned CSV), segmented files, packaged deliverables, or summary reports. If you tell us what your downstream system expects, we’ll match it.

No. We can operate independently of your systems. Most clients simply provide a file (via an agreed method), and we return the processed outputs. If later you want a more automated hand-off, we can support that too, but it’s not required.

Setup depends on complexity, but we typically start with a base workflow quickly and then refine. Once it’s in place, production runs are fast and predictable. We’ll confirm expected turnaround based on file size, rules, and the delivery schedule you need.

Automation replaces manual handling with rules-based workflows that validate data, apply templates, and prepare documents automatically, ensuring each customer receives the correct document, thus reducing processing errors.

Tell us about your event. We’ll map the end-to-end workflow – from registration to payment, fulfilment, tracking, and reporting – so you can focus on engagement and fundraising.